Newbridge Book Club Selection
Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate with Confidence!®.
1,254 Tips to improve your communication and interpersonal skills!
You will learn how to:
Establish credibility and show concern
Transition from criticizing to coaching
Listen to negotiate so that everybody feels like a winner
Give clear instructions
Give and receive usable feedback
Ask appropriate questions and answer questions appropriately to gain cooperation
Present ideas persuasively and communicate across gender and cultural lines
What others have said:
"Communicate with Confidence! is the best communication book I have seen. If you want to be more effective in your interpersonal relationships in the future, this is a must read."
—Ken Blanchard, Coauthor, The One Minute Manager
“This book should be read and re-read over and over again!
—Brian Tracy, Author of Maximum Achievement
(McGraw Hill, 475 pages, ISBN 978-0-07-177013-2)